RemoteApp Troubleshooting

Description of the Interaction Between JumpServer, RDS Server, and Tinker

In this article, I will describe in detail how JumpServer, RDS Server, and Tinker interact so that any issues can be identified.

Description of the RDS and JumpServer Integration Process
  1. JumpServer connects to the RDS server via SSH:

Important: The "Remote Desktop Users" group name may differ in Windows, depending on the OS language. If these accounts are not present in the group, you will need to add them manually.


  1. Tinker connects to JumpServer at the specified address (Core API parameter):

Description of Tinker

Tinker is an auxiliary application for integration with JumpServer, assisting in maintaining communication between RDS and JS, installing applications (applets) required for publication, and managing the publication of RemoteApp applications during session initiation.

Tinker Applets

Applets are a set of applications and automation scripts for managing applications. By default, applets are installed in the folder:
C:\Program Files\JumpServer

This folder contains executable applications and Python scripts with launch parameters that you can modify if necessary.

Final Checklist
Here are some screenshots for example:

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Версия #1
Сергей Попцов создал 7 апреля 2025 15:50:50
Сергей Попцов обновил 7 апреля 2025 15:53:10